Privacy Policy

Information you choose to share

You can browse this website without filling in a form. If you choose to contact the practice or submit the client intake form, you may provide details such as your name, contact information, appointment preferences, and information about your wellbeing. Please share only what is needed for your enquiry or care.

How information is used

Information you provide may be used to respond to your enquiry, arrange or provide counselling services, and communicate with you about your care. Information related to counselling is handled with care and confidentiality, subject to applicable professional and legal obligations and any limits explained to you as part of care.

Third-party services

This website uses services operated by other organizations. Their processing of information is governed by their own terms and privacy policies:

• The client intake form is embedded from Google Forms. When you open or submit it, information is processed by Google and made available to the practice through that service. See Google's Privacy Policy.
• This website loads fonts from Google Fonts. Your browser connects to Google to retrieve those fonts, and Google may receive technical information such as your IP address. See Google's Privacy Policy.
• Links to WhatsApp and Instagram take you to those services. If you contact the practice through them, your information is handled by their respective providers. See WhatsApp's Privacy Policy and Instagram's Privacy Policy.

Third-party services may process information in other locations and under their own retention and security practices. Please review their policies before sharing sensitive information through those services.

Sharing, retention, and security

Information you share is used for the purposes described above and is not knowingly sold. It may be handled by the service providers needed to operate the form or communication channel, or disclosed where required by law or applicable professional obligations. Retention periods depend on the purpose, the service used, and applicable record-keeping requirements. Reasonable care is taken, but no website or online communication method can be guaranteed completely secure.

Your choices and questions

You may choose not to submit information through this website. To ask about information you have shared with the practice or request a correction or deletion, contact Mahek Vyas at +91 7021438137 on WhatsApp. Requests may be subject to legal or professional record-keeping requirements. For information held by Google, Meta, or another provider, please contact that provider directly.

Children and urgent support

For a child or adolescent, a parent or guardian should contact the practice to discuss the appropriate consent and privacy process before submitting personal or health information. This website and its contact links are not an emergency or crisis service. If you are in immediate danger, contact local emergency services.

Changes to this policy

This policy may be updated when the website or its services change. The latest version and revision date will be posted on this page.